Terms of Service
Last updated 14 June 2026
1. Acceptance
By creating an account or using Massage Mentor (the “service”), operated by Therapeutic Touch Mastery Pty Ltd (ABN 12 684 156 643), you agree to these terms. If you do not agree, do not use the service.
2. The service
Massage Mentor is clinical software that helps massage therapists plan treatments, run sessions, keep records, manage bookings and track outcomes. It supports your professional practice; it does not provide medical advice and does not replace your clinical judgement or any applicable code of conduct.
3. Accounts and eligibility
You must be a practising massage therapist (or authorised staff), provide accurate details, and keep your credentials secure. You are responsible for activity under your account.
4. Trials, subscriptions and refunds
New accounts begin with a free trial period. Where paid plans apply, the price, billing frequency, any trial-to-paid conversion and cancellation terms are disclosed clearly before you are charged, and you may cancel at any time, consistent with the Australian Consumer Law. Subscription prices are stated exclusive of GST; 10% GST is added at checkout for Australian customers. Prices shown on our marketing pages are indicative until billing is live [final pricing & refund terms to confirm].
5. Therapist responsibilities & client data
You are responsible for obtaining informed consent from your clients, for the accuracy and lawful handling of the client information you enter or import, for exercising appropriate contraindication care, and for keeping adequate records consistent with the National Code of Conduct for Health Care Workers and applicable privacy and health-records laws. You must not upload another provider’s data without authority to do so.
6. Acceptable use
Do not misuse the service, attempt to breach its security, reverse engineer it, or use it unlawfully or to infringe others’ rights.
7. Intellectual property & your data
We own the Massage Mentor software and content. You retain your practice and client data; you grant us the limited rights needed to host and provide the service, and you may export your data subject to applicable retention obligations.
8. Availability and liability
We work to keep the service reliable but provide it on an “as available” basis. Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot be excluded. Subject to that, our liability is limited to the maximum extent permitted by law.
9. Termination
You may stop using the service at any time. We may suspend or end access for breach of these terms, with notice where practicable. Export of your data is supported subject to applicable retention obligations.
10. Changes
We may update these terms; material changes will be notified in the app or by email and the “last updated” date above will change. Continued use after a change means you accept the updated terms.
11. Governing law & contact
These terms are governed by the laws of [governing state to confirm], Australia. Questions? Email support@massagementor.com.au.